Human-centred AI consulting for small businesses and nonprofits.
Using AI responsibility to help solve problems for your people and customers. You save time. Your customers feel more cared for, not less.
- Certified AI Leader
- Certified Product Manager
- 20 yrs in Design & UX
Thank you so much Lauren for your guidance in our marketing strategy, for analyzing our needs and building the plan specific to us. We now have a system in place that works, and we can stay on top of it. Lauren, your help in reviewing our progress has built our skills and our confidence; we are so grateful to you for your expert and steady approach!
The Problem
You know AI could help. You don’t know where to start.
Most AI advice is written for tech companies. You run a solo practice, a small service business, or a nonprofit.
You don’t need more tools. You need to know what AI can do with the ones you already have.
And you need it to work without costing you the trust of your team and your customers.
What I Believe
AI should make your people and your customers feel more cared for, not less.
A good AI plan starts with your business, not the tech. Start with the tools you have. Keep the trust you’ve built.
You get a clear place to start and a roadmap built around the tools you already use.
Every step runs through my human-centred frameworks. They keep your team and your customers happy while AI does the quiet work.
Why Me
20 years connecting brands and customers. Emotional intelligence first. AI second.
I’ve spent two decades in design, brand, UX and product. For more than 10 of those years, I’ve consulted with service-based businesses across many industries, and with nonprofits like TELUS Spark Science Centre.
Certified AI Leader. Certified Product Manager.
The goal is simple. More people find you. More people trust you. AI does the quiet work in the background, and you stay out front.
What I Do
Services built around your business.
AI Voice Agent Setup
Your phone is your front door. Never miss a call again.
Learn moreHuman-Centred AI Brand Voice & Social Content Automation
Show up consistently and still sound like you.
Learn moreWebsite AEO Optimization
A site that works as hard as you do.
Learn moreAI Strategy & Business Development Consulting
Cut through the noise. Build a roadmap you can execute.
Learn moreNot sure which service is right for you?
That's completely normal. Most of my clients come in knowing they need something to change and aren't sure where to start. Book a free 20-minute discovery call and we'll figure it out together.